We are extremely pleased to announce that Kiwi Movers is now officially endorsed by Which? Trusted Traders.
After several months of contacting our customers, collecting feedback, and getting a feel for what we do, Which? now recommends our team as one of the top London movers in the business.
It’s great news for Kiwi Movers – but it’s even better for our customers, who now know we’ve been fully assessed and checked out by the best in the industry.
Being endorsed by Which? Trusted Traders isn’t always a quick and easy process. It can take months – and not all movers make the cut.
The first step was doing a credit check on Kiwi Movers to make sure our business was in tip-top shape (and not likely to drop off the map anytime soon). Next, Which? Trusted Traders got feedback from our customers and made sure our work met their strict standards. They examined our business procedures – to make sure everything was in working order – and even interviewed members of our team one-to-one.
After all that was done and dusted, we signed up to their Code of Conduct scheme. This was probably the most important step in the assessment process. It is an agreement between our team and Which? to ensure we always follow the best business practices for consumers. It’s like a promise between us and anyone we work with again in the future. And it means we’ll always strive to deliver the best possible service – one that’s worthy of accreditation from Which? Trusted Traders.
Listen, we’re obviously proud to be a Which? Trusted Trader. But what makes us really chuffed is knowing that our customers, now and in the past, have grown to expect these high standards from our team. It means we’ve been doing what we set out to do – and we have a new opportunity to keep the momentum going into the future.
There’s still a lot of hard work ahead (and stuff to move). But we’re confident this endorsement will be good news to our customers, safe in the knowledge we’ve been fully checked and assessed by independent experts.
Plus, we’d be kidding if we said it didn’t feel good too.
Image courtesy of trustedtraders.which.co.uk