Choosing a removals company in London can be difficult. It’s not a lack of options, the opposite in fact. How do you find a moving firm you can trust, that will do a great job and offer good value for money? Here are our 10 top things to look out for:

1. Insurance

It’s essential to check that your removals firm has full insurance to cover the move and any potential breakages or losses. They’ll need full public liability insurance cover, plus the option for you to add extra cover on for particularly valuable items.

2. Great reviews

Word of mouth is a great way to find a removals company in London you can trust. Always check a firm’s reviews, or use one that friends and family recommend.

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3. Experience

Removals can throw up many challenges, so you need a trained and experienced team who can handle anything. They will be able to fit bulky items through small spaces, without any damage to the property or item. They can pack, wrap and move quickly and efficiently, to keep your move on schedule.

4. A choice of well-maintained vehicles

Your stuff will be going inside the removals van, so it needs to be clean and in good condition. Removals companies should have clean.

5. Local knowledge

This is arguably the most important quality to look for when choosing a removals company in London. Moving house in the capital can be very stressful, congested and time-consuming if you don’t have the right local knowledge. Your moving crew need to know which roads to avoid at peak hours, where parking permits are needed, congestion zone fees and lots more.

6. Response time

How long does the removals firm take to respond to your initial enquiry? If it’s ages, this isn’t a good sign for the future working relationship. You need speedy responses and a quick quote, because you’ve got the rest of your planning to do.

7. Helpful extra services

Moving home isn’t just about shifting boxes from A to B. It can be a complex logistical project, starting with packing boxes, cleaning your property and making sure valuables are wrapped up securely. If a removals company can offer an all-in-one package with these extra services, it’ll make moving day so much easier.

8. Tailored estimates and a pre-move survey

It’s better to get a quote for your move that is based on your particular circumstances, unless you’re only shifting a few boxes. If you’re moving the contents of a three-bed house, your removals firm should do a pre-move survey to give you a tailored estimate. If not, there’s always the danger that surprise extra costs could be added on.

9. A helpful ‘can do’ attitude

When you contact a removals company in London to ask for help or advice, you want a friendly, positive response. You don’t want hesitation when discussing a potential issue or setback, you need solutions. If it’s a close competition between two firms, choose the one that thinks on their feet and takes a proactive problem-solving approach.

Needless to say, Kiwi Movers ticks all of the boxes above! We’re your dream removals company in London, so give us a call on 020 8877 9682 to discuss your big move.